Knowledge Base

Audience This course is designed to cater for all those responsible for the daily organisation in their school, newcomers and seasoned veterans.  The course assumes that participants have no previou...

Audience This course is designed for those who have some experience in timetabling who wish to: Use Version 10 to aid in the creation of a clash free timetable Learn basic timetabling principle...

Audience This course is designed for new timetablers who have some experience in timetabling who wish to: Use Version 10 to enter, analyse and manage student subject choices Use Version 10...

Daily Reports this is an application designed to be able to allow staff members access to daily reports, daily changes, teacher, and student timetables.      features include - All Web DO repor...

Staffing is a multi-user fully hosted app that allows users to create staffing loads.  Upload existing data; define staffing constraints, semesterisation, blocked and composite classes; and manually ...

Steps for to login to with Web Preferences Manager 1. Go to URL:  www.selectmysubjects.com.au/management 2.  Username:  {!Account.WPM_Username__c} 3. Use the Temporary Password*: #49Templogin ...

- WebDO - Portals  - FAQs

View Upcoming Training Courses Day 1:  Student Options  (download pdf manual) This one day instructor led core training module of our software is designed for new timetablers who have some ex...

Click Here to Download Version 9 Download size is 30MB Click Run and follow the prompts, or Save the file then double click to Run and follow the prompts. Version 9 will then be installed. ...

Open the article in a separate window Schools who have not paid their subscription invoice will be unable to log on to our web applications. The data will remain on our servers for a period of 90 d...

Open the article in a separate window Timetabling Solutions provides consultation services at your school or our office on any timetabling matter. The most popular service is the construction of a ...

  https://timetablingsolutions.freshdesk.com/support/solutions/articles/1000288809-online-training-video-how-to-show-v9-and-your-manual-on-a-single-screen-

Open Chrome, top right click on the 3 dots and click Settings. 2.  In the top search bar type "Site Settings" then click on the Site settings item 3.  A list will display, change t...

Outsourcing the construction of your clash free timetable is both a time and a cost efficient means of ensuring the best timetable for your school’s particular requirements. It saves time and effort ...

https://timetablingsolutions.freshdesk.com/support/solutions/articles/1000288920-online-training-video-make-a-test-call-

https://timetablingsolutions.freshdesk.com/support/solutions/articles/1000288881-online-training-download-extract-training-data-

The Web Preferences Manager® Workshop covers the use of the Web Preferences Manager to collect student subject preferences online. The workshop is catered to meet the specific needs of your schoo...

Timetabling Core Modules Training   The Timetabling Core Modules Training will be using Timetabling Solutions Version 9.   Student Options  This one day instructor led core training module of o...

The two day Timetabling Primary Course covers the use of our software to timetable and organise primary schools. With the emphasis on constructing and managing a primary timetable, the Student Option...

Open the article in a separate window Timetabling Solutions - Brisbane Level 19, 127 Creek St, Brisbane, QLD, 4000 Walking from Central Train Station 127 Creek St is approximately 2 minute walk /...

Timetabling Solutions Level 3, 49 Malop Street, Geelong, VIC, 3220 Geelong Office - Location, Parking, Accommodation and Transport Options.pdf Airport Transfers: Melbourne Airport - Approxima...

This one day instructor led course introduces participants to the principles of timetabling and analyses typical curriculum models used in schools. No experience in timetabling is assumed. This ...

Every Timetabling Solutions client with a current Software Maintenance Agreement has access to the Management Portal on https://timetabling.education which hosts our cloud apps and allows users to ac...

Open the article in a separate window Assistance is available by phone or tutorial on any timetabling matter. Clients can provide their data so that our fully trained and accredited consultants can...

Patch Management Policy This policy applies to all IT infrastructure hosted on Microsoft Azure, including virtual machines, web apps, databases, containers, and other services that require regular p...

Yes.  You can review and sign a copy of Timetabling Solution's Data Processing Addendum that is attached to this article.  Instructions for execution are set out in the Addendum. If you have any ques...

Protecting our clients' data is fundamental to everything we do. You control access As a Timetabling Solutions client you have the flexibility to invite users into your account to collaborate on...

When personal data is hosted or processed outside of the European Economic Area by Timetabling Solutions, GDPR requires that it remains protected by appropriate safeguards in line with EU law.  O...

Timetabling Solutions has no short term plans to store data in the EU, and this isn’t required under GDPR.  Instead, GDPR requires companies to implement appropriate safeguards when they export p...

We use a top tier, third party data hosting provider called Microsoft Azure, with servers located in Australia.

Open the article in a separate window Purpose This document describes how we can ensure the preparedness, response, and recovery from emergencies affecting our ability to deliver our services in a ...

Timetabling Solutions is PCI DSS compliant, however, we do not store credit card/payment details at this time. PCI DSS compliance was achieved as part of our journey to create a culture of complianc...

Open the article in a separate window Timetabling Solutions engages the following contractors on a permanent full-time basis and are bound by a contract that holds them accountable for any breach of...

Open the article in a separate window Introduction The passage of the Privacy Amendment (Notifiable Data Breaches) Act 2017 established the Notifiable Data Breaches (NDB) scheme in Australia. The N...

Open the article in a separate window Timetabling Solutions ISMS is designed to meet the requirements of ISO 27001:2022. The purpose of the ISMS is to proactively and actively identify, mitigate, m...

Open the article in a separate window Timetabling Solutions is a 100% privately owned company in Australia.  Our head office is located in Geelong, Victoria, and we have offices located in Melbourne...

Open the article in a new window Timetabling Solutions is a 100% privately owned company in Australia. Our head office is located in Geelong, Victoria, and we have offices in Melbourne and Brisbane....

Incident Response Plan 1. Introduction: This Incident Response Plan outlines the procedures to be followed in the event of an incident affecting the operations, security, or integrity of Timetabling...

Open the article in a new window END USER LICENCE AGREEMENT - THAT IS DISPLAYED DURING INSTALLATION For Timetabling Solutions Version 10 desktop software PLEASE READ THIS LICENCE CAREFULLY The te...

Open the article in a separate window SUPPORT CATEGORIES Full: Training courses, 'How to' and Technical support are available Limited: Installation file available on request, limited bug fixes/secur...

Open the article in a separate window Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions. Timetabling Solutions reserv...

Open the article in a separate window This statement sets out the actions that Timetabling Solutions has taken to understand potential modern slavery risks related to our business supply chains and ...

Open the article in a separate window Timetabling Solutions Version 10 Licence Agreement is displayed during the installation process.  Accepting the terms of the agreement is a condition of inst...

Open the article in a separate window Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions. Timetabling Solutions reserv...

Open the article in a separate window Target Response and Resolution Times   STATUS  RESPONSE TIME TARGET  RESOLUTION TARGET  MAJOR OUTAGE  < 15 minutes  < 2 hours  PARTIAL OUTAGE  < 30 minu...

Open the article in a separate window We may provide credit to our clients when purchasing our products and/or services (for example, deferred payment), and, as a result, we collect and hold credit ...

Open the article in a separate window TERMS OF USE: BY CLICKING THE "I ACCEPT" BUTTON DISPLAYED AS PART OF THE ORDERING PROCESS, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS (THE "AGREEMENT") GOV...

Web Preferences Manager does not import or export Timetabling Solutions V10 data files.   We have a new version under development called Preferences Manager that supports V9 & V10 data. Unfortunatel...

If you receive a server error when clicking Add New Preferences in the Student Portal, we recommend checking your Subject Rules in the Manager application. If a Subject Rule is incorrectly format...

The Student Group requires a parent signature, on some devices, after the student makes their subject select, the 'Enter Parent Email Address' dialog does not show on the first run through on some de...