Purchase includes a 60-minute "How To" block of time. Online help is available from within the application. The Course Manager app is a fully hosted application by Timetabling Solutions on Microsoft Azure. You do not receive software to install, you simply log on to https://timetabling.education, enter your details, and use the application online (we will provide you with these details). There are many browsers used to access the internet, we recommend Google Chrome or Mozilla Firefox.