Privacy Policy
Timetabling Solutions is committed to your privacy and the confidentiality of your personal information. Any personally identifiable information gathered when you are on the Timetabling Solutions Web site or when you use Timetabling Solutions services is solely for the purpose of delivering said services or to learn how to improve our products and services for all customers.
We do not sell or rent individuals' personal data to other companies for any purpose. We will not publicly release any personally identifiable information.
1.1 What We Collect and Why
1.1.1 On Our Web Site
While on the Timetabling Solutions Web site, we automatically receive and record information related to your origin and experience. Information such as IP address, browser type, search parameters, and on Web site behaviors is used to better understand how and why you came to us for the purpose of getting you to the best solution for your needs and to understand general system needs of our customers.
1.1.2 When You Register
When you register for an account for one of our hosted web preducts we collect the minimum information needed to ensure proper authentication when you log in to your account or to assist in the recovery or resetting of your password in the event it becomes lost or forgotten. This may be as simple as your Software Maintenance Agreement username and password.
1.1.3 When You Purchase
Upon purchasing services, Timetabling Solutions collects additional information necessary to properly invoice and provide notifications at the end of a contracted term. Such information may include your name, title, phone number, mailing address and school.
1.1.4 When Using Support
When requesting support, information needed to provide a response is collected. We may also use this information as a means to follow up on the incident reported to ensure that it has been satisfactorily resolved or to get additional information to help in improvements to products and services.
1.2 Surveys
From time to time Timetabling Solutions may invite you to participate in surveys by Timetabling Solutions or a designated third party. These surveys are optional. They may include personal information along with questions about your experience with Timetabling Solutions services and specific features. They are meant to help us better understand our performance along with the needs of our customers so we can continue improving our products and services. Aggregated results of these surveys may be shared with third
parties.
1.3 Disclosure of Your Data
On rare occasions, it may be necessary to examine or disclose your raw data. This would only happen under these specified conditions:
· When we have your consent to access and/or share your information.
· Your data is suspected to be associated with a disruption to the performance of a Timetabling Solutions product.
· When we are compelled to conform to edicts of the law, to respond to subpoenas, to court orders, or legal processes.
· When you have violated our EULA for the service you are using or have used.
1.5 Your Consent
By using our Web site and services, you consent to the collection and use of the information you provide as outlined in this Privacy Policy. We may change this Privacy Policy from time to time without notice.
1.6 Comments and Suggestions
You may contact us regarding this policy at support@timetabling.com.au
© 2009 Timetabling Solutions