Judges' Comments: "A brilliant business grown from humble beginnings. The pride and passion from each and every team member is clearly apparent and valued by the owners. The business is praised by everyone who uses it and this has enabled continued growth and expansion into the international market as a world leader." SCORES: Vision & Leadership: 82 Marketing: 82 Operations & Operational Results: 85 Human Resource development and management: 82 Customer Service: 83 The business excellence awards were held at the Kardinia Heights Centre attended by 570 guests - making it the biggest in its 22-year history.